Shipping policy

Shipping Policy

We offer free tracked shipping on all orders to the United States.

Processing time: orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

Delivery time: most orders arrive within 7–14 business days after processing. During holidays and peak seasons, delivery can take a few extra days.

Tracking: as soon as your order ships, you'll receive an email with your tracking number.

Where we ship: we currently ship to the United States only. We are unable to ship to PO Boxes, so please make sure your address is complete and correct.

Lost or delayed packages: if your order hasn't arrived within 30 days of shipping, contact us at zoomiehaus@gmail.com and we'll send a replacement or issue a full refund.